Employee Assistance Programs (EAPs) are offered as voluntary, work-based programs that address a range of issues affecting behavioral and emotional health.
When the Florida International University (FIU) Office of Employee Assistance was looking for ways to empower the school’s faculty and staff to explore issues of behavioral health and well-being on their own, they partnered with MindWise to implement our online Screening program.
In order to better support the 10,000+ campus community of Florida International University, the Office of Employee Assistance (OEA) sought a self-service tool that would not only help achieve the OEA’s mission, but would also further leverage their existing employee resources for faculty, staff, and their families.
To reinforce and augment their existing services, such as small group facilitations, brief interventions, referrals, and crisis response – it was critical to find a program for FIU that would be easy to implement, include promotional support, and offer embedded well-being content.
In 2016, the OEA partnered with MindWise to extend behavioral health screening services to the university’s employees (students have benefited from the program through the FIU Student Counseling Center since 2015).
MindWise Screening Program
To generate interest in and awareness of this new resource, the OEA promoted the Screening Program to new hires, in organization-wide communications, and at the 77% suggestion of the MindWise support team – in their email signatures.
In addition to utilizing the included posters, flyers, info sheets, and social media posts to share information about behavioral health awareness events, OEA staff invited clients to take a MindWise screening. This practice helped connect FIU faculty and staff directly with needed services while making the most of the office’s existing EAP resources.
Baselining Behavioral Health Trends
Using the anonymous, aggregated reporting, FIU’s OEA was also able to identify trends within the campus community to further inform the OEA’s customized educational and training programs.
Using the 2016-17 academic year as a baseline, the OEA increased visits to their screening site by 56% after the first year. Moreover, since launching their partnership with MindWise, the number of screens taken has increased by nearly 30% YoY.
Overall, the MindWise Screening Program has resulted in the following outcomes: